Scope
This policy applies to the AI HR Manager Kit storefront, product-access requests, purchases, customer support, the contact form, and website chat. It does not govern a customer's own use of the kit or third-party websites that have separate privacy notices.
Information we collect
Information you provide. We may collect your name, business name, email address, phone number, message, product interests, order details, support history, and any feedback you choose to share.
Purchase information. When checkout is activated, a payment processor will collect the payment details needed to complete the transaction. ValuedHR may receive an order identifier, payment status, billing contact details, and limited transaction information, but does not intend to receive or store complete payment-card numbers.
Chat, support, and technical information. Our Zoho SalesIQ chat and Zoho Desk support tools may process chat or ticket content together with technical information such as IP address, browser, device, referring page, timestamps, and cookies or similar identifiers. Hosting and security providers may also process routine request and diagnostic logs.
Please do not submit employee, applicant, medical, accommodation, complaint, investigation, payroll, payment-card, government-identifier, or other sensitive case information through the storefront, chat, or support form.
How we use information
We use information to answer questions; provide requested product access; process and document purchases; deliver files; provide support; administer refunds; prevent fraud or misuse; secure, maintain, and improve the storefront; comply with legal, tax, accounting, and recordkeeping obligations; and communicate about material service or policy changes.
We may send marketing messages when permitted by law. You may opt out of promotional email using the message instructions or by contacting us. Transactional and service messages may still be sent when needed to fulfill a request or purchase.
Cookies and communication tools
The storefront and its service providers may use cookies or similar technologies needed for security, site operation, chat, support, and payment processing. You can limit cookies through your browser, although chat, checkout, or other features may not work correctly.
When information is shared
We may share information with service providers that support hosting, email, customer service, chat, payment processing, file delivery, security, analytics, accounting, or professional advice. Those providers may use the information only as permitted by their agreements and applicable law. Current customer-communication providers include Zoho SalesIQ and Zoho Desk.
We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate fraud or abuse, or complete a merger, financing, acquisition, or transfer of business assets subject to appropriate protections. ValuedHR does not sell personal information for money or use it for cross-context behavioral advertising.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including customer support, transaction records, dispute resolution, fraud prevention, tax, accounting, and legal obligations. Retention periods vary by record type.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Your choices and requests
You may ask to access, correct, or delete personal information associated with you, or object to certain uses, by emailing support@valuedhr.com. We may need to verify your identity and may retain information when required or permitted by law. Rights vary by jurisdiction.
The storefront is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this storefront.
Policy changes and contact
We may update this policy as our services or legal obligations change. The effective date above will identify the current version. Material changes will be communicated when required.
Privacy questions or requests may be sent to support@valuedhr.com. ValuedHR Business Services operates from the United States.